Return policy from HIBOBI website and application in UAE
HIBOBI gives many advantages to parents who want to shop online from the Hibobi site and application UAE, and all of them were reasons that contributed to its success and superiority over many competing applications, and today in our article we will address the following points regarding the return policy.
The return policy is one of the most prominent points that online shoppers want to know honestly and transparently, as many sites hide this information, unlike Hibobi and the application, so we will now start by reviewing the main topics that we will present today:
Refund policy from Hibobi website and application in UAE
Conditions for a successful return from the Hibobi website and application in UAE
How to cancel the request from the Hibobi website and application in UAE
How to change the shipping and receiving address from the Hibobi website and application in UAE
What are the steps for a successful retrieval from the Hibobi UAE website and application?
You can retrieve and refund the amount of purchases from the Hibobi website and application that you do not want within 7 days only from the date of receiving your purchases in case the product does not like you, by following the following steps:
- Contact the customer service of Hibobi website and application UAE via WhatsApp "+68609417598" or by e-mail "service@hibobi.com", as the site needs 48 hours to respond to your request
- After receiving the response from the Hibobi website and application customer service UAE, you will send the unwanted products in the original package of your order.
- The Hibobi site and application UAE require that a paper be attached to the parcel of the reference request and that the application number, the name of the original applicant and the mobile phone number be written, so that the Hibobi site and application UAE verifies that the parcel has been received.
- When you send and receive the parcel from the HIBOBI warehouse, the site will confirm the parcel, to then return the amounts owed to the online shoppers account, noting that the amount will be only the value of the purchases without the shipping costs and payment fees upon receipt.
What are the conditions for retrieving from the Hibobi UAE website and application?
- The unwanted products must be retrieved from the Hibobi UAE website and application within 7 days only from the date of receiving the order.
- Submit an image of the unwanted product along with a picture of the HIBOBI product code.
- HIBOBI does not accept returns for the following products: underwear, swimwear, nursing supplies and accessories except (bags, scarves and blankets).
- HIBOBI website and application require that the product being returned is not used with the original package.
- HIBOBI website and application do not accept retrieval products without communication and coordination with customer service, as mentioned previously.
- HIBOBI does not accept to receive the returned products if you choose to have Hibobi pay the shipping fees upon receiving the package. Therefore, the online shopper has to bear the costs of the shipping fees.
- HIBOBI website and application will return the amounts paid to your bank account in the event that payment is made by credit cards, and if the payment is upon receipt, the HIBOBI site and application will add the value of your refunded purchases to your wallet on the Hibobi website only
- HIBOBI website and application will refund the full amount including the payment on receipt fee, the original shipping fee, if you received a product that is damaged, wrong, damaged or does not comply with the specifications indicated on the site.
How do I cancel the request from the UAE Hibobi website and application?
HIBOBI website and application allows the ability to cancel the order 6 hours before the request has passed, through the Hibobi application and contacting the previously mentioned customer service.
How do I change the shipping address from Hibobi UAE website and application?
In the event that you want to change the shipping address from the HIBOBI website and application, you can do so only at the order processing stage, where you have to contact the customer service mentioned previously, or by modifying the profile in your account. All this must be done before shipping, as the HIBOBI website and application will not accept changing the shipping address in any way when shipping begins.
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hibobi is one of the largest well-known brands for mothers and children in the world, take from the following concepts health and comfort, a sense of design, focus, and care its concept of service, and the introduction of true love a sense of safety and confidence to the mother and her children as embodied in the brand logo in the form of the penguin protector of his children.
The brand aims to choose high-quality, non-harmful natural fabrics in addition to using the latest technology in green printing as a participation, in securing a future healthy environment for our children
The products offered on the site also vary to include clothes, children's shoes, mother and child supplies and accessories, maternity products and accessories for ages from newborns up to 12 years
Advantages of buying from Hibobi?
- hibobi site offers holistic needs of children
- hibobi provides high quality products at a reasonable price
- hibobi provides free shipping by 2024 (Site Review)
- hibobi offers the ability to track the order by 2024
- hibobi provides multiple methods of payment in addition to payment upon receipt (review the site)
- Refund policy available from hibobi (review site)
Discover return policy & conditions for successful return from Hibobi in UAE
More of Top Stores Coupons in UAE
hibobi is one of the largest well-known brands for mothers and children in the world, take from the following concepts health and comfort, a sense of design, focus, and care its concept of service, and the introduction of true love a sense of safety and confidence to the mother and her children as embodied in the brand logo in the form of the penguin protector of his children.
The brand aims to choose high-quality, non-harmful natural fabrics in addition to using the latest technology in green printing as a participation, in securing a future healthy environment for our children
The products offered on the site also vary to include clothes, children's shoes, mother and child supplies and accessories, maternity products and accessories for ages from newborns up to 12 years
Advantages of buying from Hibobi?
- hibobi site offers holistic needs of children
- hibobi provides high quality products at a reasonable price
- hibobi provides free shipping by 2024 (Site Review)
- hibobi offers the ability to track the order by 2024
- hibobi provides multiple methods of payment in addition to payment upon receipt (review the site)
- Refund policy available from hibobi (review site)